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Everything posted by Stavertongirl

  1. Before I retired I worked in a small convenience shop which belonged to a large chain (McColls) so thought would give a view from the other side although I too would have had a “go” at the above mentioned employees so am not defending their disgraceful behaviour. As I said the shop was a small convenience store and there was usually just 2 members of staff on shift most of the while, our customers were mostly regulars who we got to know we’ll, being on first name terms of many of them. I would say that 95% of the customers were great (they would moan about the prices but McColls isn’t the cheapest of shops but we would take it on the chin and explain there was nothing we could do about it). We had targets to meet on “link sales” which were usually chocolate bars or sweets bags and had to ask every customer if they wanted them, a lot of regulars would come into the shop and say immediately “don’t want chocolate etc.” Most would have a laugh about it but some got quite abusive but we had to do it as the manager was in trouble if targets were not met. There were some customers who we dreaded coming in as they were so “difficult”, we had one lady who would quibble over a few pence difference in her paper bill, which was usually when the delivery charge was put up by about 10p and would refuse to pay any extra. Another one who came in to pay her paper bill every month and we had to go through every day with her to see what papers had been delivered, she always came in when we were busy so it left 1 member of staff to try and clear the queue that formed. You very often felt like going in the office and banging your head off the wall with some customers but you just had to take what they said, not take it personally (which was hard sometimes when they were shouting at you) and keep calm. Members of staff have had newspapers thrown at them with some force when the paper kids delivered the wrong papers and verbal abuse over the phone for wrong papers or no paper at all with demands that we should immediately go out and deliver the paper. We took a lot of flak for the paper kids but they were the ones who got tips at Christmas not us. We had a big Asda open just round the corner so this obviously affected the shop, but we managed to keep our regulars by giving good service and always being ready to banter with them and being as helpful as possible. Very often we got people coming in who didn’t usually for lottery and pay point payments when the queue at Asda was too long (they had to pay for groceries and then join another queue for them). Then we come to the shoplifters, we got to know who to look out for and could usually get rid of them before they took anything, although a few would slip through the net. Some ofthe staff have been threatened and we were told not to tackle them but it is hard not to, everyone else pays for the goods they take in the prices in shops. I have been working and have had regular male customers frogmarch shoplifters out of the shop with a few choice words. Would I work in retail again, yes I enjoyed it even though at times I had to bite my lip. I am always polite to retail staff I know what they can go through but do get frustrated with bad service. So all in all I would say most of the general public are fine but those that aren’t are a pain in the rear end but this is no excuse for bad service or rudeness to customers, as the good make up for the bad. What is the answer for bad service? Complain to the right people but remember perhaps the customer before you was one of the 5% of “difficult” customers but this is no excuse for verbal abuse to customers as, yes, they do pay your wages and without them you would not have a job. Sorry didn’t intend this to be such a long posting.
  2. Always loved Billy Connelly since seeing him at Nottingham many years ago. (Some Scottish friends got the tickets and dragged us along, we had never heard of him at that time, it was before he became popular.) Love his “Welly Song”.
  3. Knew Christmas was over yesterday, co-op have their Easter eggs out.
  4. Why when I am watching something interesting on tv do my two dogs decide they need to go out desperately but not at the same time and then either just have a look round and come back in or just sniff all the garden and come back in. This process can be repeated at least twice during a film. I have tried letting them out before I settle down to watch but they just look out the door and go and lie down again! I’m sure they plan it between them
  5. In my senior year there was a boy whose surname was Hind. His parents named him Bernard, don’t know what they were thinking. Felt so sorry for him when the register was called out - B. Hind, he always blushed. Don’t know if the teachers did it on purpose or not but they could have used his full name which would have made it easier for him. My middle name is Anne, didn’t use this as there was another Ann (without the e) in our year who was a bit scruffy and always had a runny nose so it put me off the name as well.
  6. I must admit I have never liked my first name, even my Dad once admitted it could have been better. (At school I was called Fenton Claypole, a village nearby? As it matched my initials and some of my name which I hated.) My siblings all had names you hear more than mine. I did shorten it, only my mum and dad called me by the full version. My paternal grandfather was called Gersham (Gran called him Gersh), I was told when he and his siblings (he came from a very large family) were born my great grandfather let the bible fall open and the first male/female name was theirs. Don’t know if this was true or not.
  7. Was in there yesterday enjoying a cheeseburger and chips. Really sorry it is closing, nice friendly atmosphere and excellent food and service.
  8. I must admit my boys sleep downstairs I have a child gate at the bottom of the stairs. They have the complete run of downstairs although their two dog blankets are in the passage, I do very often hear them moving about during the nite, usually when I get up Kai is on his blanket in the passage and Wolf is in the front room. I first put the gate up after being woken up at about 4 in the morning by two dogs jumping on the bed (not much fun having a 40kg dog landing on your chest at any time).
  9. Just got back from hospital appointment to see endo about my thyroid problem. Had to have another blood test as I am in the borderline catagory. Results will be sent to me and my doctor with recommendations on either medication or just monitoring. Consultant was brilliant, answered all my questions and explained everything. Apparently I have a nodule which could be causing the problem (naughty thing) so am having an ultrasound when I get the appointment. But worrying that, but he told me not too as it very often happens. Medication will be slowly reduced so I could end up not having to take any eventually (fingers crossed). Don’t have to go back to see him for 6 months, next few appointments will be done over phone after blood tests at doctors which is good, I have had enough of hospitals over the last 18 months. So all in all not as bad as I thought, worst part was finding the place wandering around like a lost soul no signposts for it at all.
  10. My father in law used to eat marrowfat peas in a sandwich. Solves the problem! He came from Newcastle so don’t know if it is a Geordie thing.
  11. Took it to bits and gave it a really good clean and it is working again. Not sure if it is picking up hair as well as before though. I have had it for a while and it does have a lot of hair to pick up so I am wondering if it could be the beginning of the end. It is the “ball” type, I must admit it isn’t as good as the Dyson it replaced (a normal one without the ball) which was the animal one and had a very strong motor which could lift carpets off the floor (believe the EU stopped them being made limiting the size of the motor). I have to pull the dog hair out of this one, but it used to just fall out of my other one when I opened the lid. Will have to see how it goes, don’t know if the rechargeable ones would be able to cope with the dog hair my two produce so not sure what I will do if it does give up the ghost.
  12. A lot of the shops are boarded up, are they supposed to be redeveloping it? I was surprised that the Wimpy was still there. Think it was always the poor relation to the Vic Centre really.
  13. Been to doctors this morning, cold over Christmas has left me with a hacking cough and a bit wheezy. Expected 3 days antobiotics but got a 7 day course and not the amoxicillin (not sure of spelling) I thought I would get. Don’t usually get colds as a rule, perhaps something to do with stopping smoking and my chest clearing? Then went into town with my sister, just wanted to change my phone contract to sim only, not bothered about upgrading phone, I only use it as a phone not for anything fancy. It was quite simple at the EE shop in town, at least they spoke normal English not tech talk. Then went into Primark just to have a look around, should have known better when sister got one of the big bags as we went in. Then I saw this coat reduced to £20, reversible either use as fur lined with a suede effect outer or as a teddy bear coat with suede inner. Put it back and went round shop but ended going back and trying one on which is now hanging up in my hall! It is my first treat out of my “not smoking” money. Then went to Broadmarsh to Wimpy (don’t like Burgerking the bread is a bit plasticy) and had a cheeseburger and chips with a pot of tea. All in all a good day (except for the antibiotics but they should make me feel a bit more human if that is possible), now sat on settee with dogs at my feet (who have just had their daily McVities digestives 3 each) a cup of Yorkshire decaf tea and a few coconut ring biscuits feeling quite contented.
  14. We have a lot of family papers stored in a loft, am going to get them and start from there. I know we are descended from quite a mixture, Welsh and English on my mums side and Geordie and French on my dads side. Will bear in mind the graveyard thing, I hadn’t thought about it. I do find old graveyards quite interesting, can remember going to the one at Strelley I think it was where the female pirate is buried.
  15. It is that time of year again when I think of the things I really should be doing. Have stopped smoking which I suppose is the big one but I suppose there are other things I could be doing. Must try and eat a bit healthier cut back on chocolate and sweets a bit (or perhaps not all at once). Get some more exercise, walking my boys does help with this but at this time of year the weather doesn’t help, but now I have found a park nearby that should help with this as I take them out separately so twice as much walking. Sometimes don’t feel like doing it but once out its fine, have got a new pompon hat and found my scarf (still can’t find some other things but suppose they will turn up eventually, have some boxes marked bits of everything by packers which I haven’t looked in yet) when I moved so no excuse. I have joined a couple of clubs, book club and knit & natter both of which are on Monday’s so could do with seeing if there is anything else through the week I could join, chair aerobics could be a runner if there is one locally, don’t think my hips could take too much jumping around to be honest. I have managed to contact a friend I haven’t seen for many many years and we are going to meet up next week I can’t wait to see her, we will have so much catching up to do. I think a I am going to start doing a family tree as well, something to do on dark nites when I don’t want to go out. Can’t think of anything else at the moment, no doubt other things will crop up as the month goes by.
  16. I started having my hair coloured when it went “salt & pepper” which I didn’t like. Had it dark red (the colour of a good port) for years. When I moved down here decided to have a change (new start and all that) and am now a reddish brown with blonde and lighter brown streaks, took some getting use to after the red but am happy with it now. I decided to grow it as well, am at the awkward stage at the moment where it isn’t quite long enough to do anything with, drives me mad some days. My dad had marvellous white hair when he was older (he started going grey in his twenties, think it is a family thing) and if mine goes that colour then I would consider stopping colouring mine. I think it is a case of what you feel comfortable with.
  17. At one time in the 60’s I think it was fashionable to have a college scarf, I had one, don’t know what it was for. As soon as the fashion subsided it was discarded, “mod” fashions did come and go very quickly was hard to keep up with them. Thank goodness for C&A couldn’t have survived without them!
  18. Happy new year to everyone, lots of love, happiness and joy, may it give you everything you wish for yourself and your family and friends.
  19. I have a relative who was a Nottingham lace maker and worked for a while in the lace market can’t remember which factory though. He was a bit dismissive of some of the more modern Nottingham lace saying that it wasn’t as it wasn’t made of the right yarn. I have some beautiful lace that he gave me which is wrapped up and kept in a drawer as I don’t have much use for table clothes. Shame really.
  20. Where I lived in Rossington we were near a pub so had firework displays (the bonfire night fireworks started about a week before and continued every night until the proper night) at every opportunity, Christmas, new year, bonfire night, birthday parties held there etc. Really thought the landlord was fixated on them and the louder the better. My two dogs were never bothered until one night I let them out and the pub suddenly let off a firework (there hadn’t been any that night until then) which exploded right over my back garden. Since then they have been a bit jittery when they hear fireworks, I usually end up with them lying either side of me touching my feet. I don’t make a big thing if it, just tell them calmly to lie down and eventually they will go to sleep. The pub always let the fireworks off in the direction of our houses, the landlord was asked to vary the directions but never did. Personally I don’t mind the pretty fireworks but don’t like the very loud bangs. I think they should only be allowed in proper displays and should not be on sale for so long before bonfire nite etc if that isn’t the case. Every year there are accidents and acts of cruelty (the hamster that was strapped to a rocket and blown up and recently the German Shepherd that had one tied to its face both of which are very disturbing and doesn’t say much about the human [?] race). Sorry didn’t mean to get on my soapbox and would certainly not want them banned as most people are responsible about them and enjoy them just controlled more so that the evil idiots don’t get hold of them.
  21. When we were first married my husband got a job at the Rossington pit near Doncaster where his dad worked. When we got our pit house we used to get the coal allowance of a tonne a month less the widows allowance. The first load we got arrived after my husband had gone to work on “afters” which meant he would not be hone until about 8 at nite and it was delivered at about 11.30 in the morning. It was dumped outside the front gate of the house blocking the footpath and spilling out into the road, I had never seen so much coal! It had to be cleared as quickly as possible so I had to do it. I just had a plastic bucket and a coal shovel to do it, it took ages and ages but I did eventually clear it. Later we found out there was a guy who would put it away with a barrow and shovel for 2 bags of coal and a cup of tea, I gave him chocolate biscuits as well I was so relieved I didn’t have to do it as you could guarantee it always came when he was at the pit. When we moved to a council house we had a solid fuel burner which was better as the coal wagon used to measure it out in bags which the men then put in the coal bunkers. It wasn’t supposed to be sold but we could never use all that we were given and did used to sell a load when Bunkers were full and it was piled against them. I must admit I like a coal fire in the front room (very un-pc I know) as it makes the room seem more cosy, don’t like the messing around with the ashes though.
  22. My husband had a Satnav (just had to change that, iPad changed it to Satan, probably appropriate) with Star Wars voices on, Darth Vader was a bit off putting and the character that says things back to front was hilarious (sorry can’t remember his name). I wanted John Wayne on it but hubby said he wasn’t on it, I did know someone who had him on their answerphone though. So we ended up with a very curt lady who got quite annoyed when she had to recalibrate, which was often with my husband, he always thought he knew a better way than the satnav.
  23. Decided to do a silly Christmas this year and. Relative and I went to Poundstretcher with £20 clutched in our eager hands. The challenge was to spend it there on an assortment of things (silly, useful, useless and “haven’t got one but need one desperately”). Unfortunately I have had a really heavy cold over Christmas so didn’t do present exchange until yesterday as I quarantined myself, didn’t want to pass it on. I got dates, various chocolate, tea towels, shower puffs, Yorkshire decaf teabags, a large scoop type thing, oven gloves and some other bits & pieces. She got walrus hot water bottle, Aussie shampoo (2 bottles shampoo & conditioner to make her hair shine), shower gel, chrome loo brush & holder, fat balls (for bird table), fluffy dog, washing machine cleaner, Johnson’s baby powder and some other bits. Think she was impressed with loo brush and holder! Only £1.99 but looked expensive!
  24. My dad and the oldest of my two brothers were interested in train spotting. I can remember them going on the Flying Scotsman, they were really excited about it and were buzzing for a long time after about it. When I was a small child (many moons ago) I can remember going on steam trains for days out to the seaside. They used to terrify me when they pulled into the station, all that steam and hissing, I was convinced they were alive and my Nan didn’t help by telling me not to fall down the gap between the platform and the carriage. They were actually magnificent something Diesel engines could never be!
  25. I knew about the Gunnies, presume it is the same family. Had houses I was looking at to buy checked out in case they were in bandit territory. When we came down to visit always told my hubby not to react if he got cut up when driving because of the “gun capital of UK” thing.