Bank of America Customer Service


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Any resemblence to actual people are more than a coincidence?

(You could not make this stuff up?)

Having opened a BoA account, I now need to spend some money!

Email to BoA Customer Services

Please arrange for ATM/Debit card and checks to be delivered to the

............. Ca. branch. I will be transfering funds from the UK and

collect above when available, Thank You.

Thank you for your inquiry dated 3/31/08 regarding the check card and

check order. Your concerns are very important to us and we will be happy

to assist you.

Regrettably, we are unable to place an order to deliver checks and check

card to be delivered at a Bank of America banking center. For us to

provide you with the best and most efficient service, we ask that you

please step into your local banking center. This will allow us to

accurately and efficiently address your concerns. We do apologize for

any inconvenience this may cause you.

To find the banking center nearest you, please use the ATM and Banking

Center locator on the Bank of America Web page at www.bankofamerica.com

It is located on the lower left hand side of the page.

However, if you wish to have checks and check card to be delivered at

your mailing address please reply to this e-mail with the reason for a

new check card. Please verify your account address is correct before

requesting a new card.

We apologize for any inconvenience this may cause. If we may be of

further assistance, please contact us again by e-mail. We value you as a

customer and thank you for choosing Bank of America.

This is a new account, A card has never been issued.As I am a UK

Resident there are no local BOA branches for me to step in to.When I

opened the account, the staff member informed me that I could order the

card to be delivered to the branch for collection upon my next visit. I

need to eventually transfer a large sum to this account.Please advise

how I can obtain an ATM/Debit card?

Thank you for your inquiry dated 4/1/08 regarding the ATM Card. We value

you as a customer and we will be happy to assist you.

Please note we are able to order the ATM Card for you. However, please

provide us the address on which you wish your card to be delivered.

We apologize for any inconvenience this may have caused. If we may be of

further assistance, please contact us again by e-mail. Thank you for

choosing Bank of America.

Please forward ATM Card/Checks to:

Mick2me (c/o Another Person)

0000 Mhfddsss Avenue, Sierra Madre, CA 910** And advise how long this process will take.

Thank you

Thank you for your inquiry dated 4/2/08 regarding the check card and

checks. We understand your concern and appreciate your valuable

relationship. We will be glad to assist you.

Please be advised that a block has been placed on the previously sent

check card. Further, we have issued a new check card for you. You should

receive your replacement card by 4/11/08. The card has been sent to the

new address as provide to us in the e-mail.

We apologize for any inconvenience caused. If we may be of further

assistance, please contact us again by e-mail. Thank you for choosing

Bank of America.

To be continued...

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I hate to say this Mick, but thats the last bank I'd ever deal with, the trouble we had with that bank would make a novel!

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Both BOA and Wells Fargo are off our lists Mick, can't help you, my wife deals only with a small local bank down here.

Maybe one of the other members who live over here have had good luck with their banks and may be able to offer the name of a good reliable national bank here.

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Both BOA and Wells Fargo are off our lists Mick, can't help you, my wife deals only with a small local bank down here.

Maybe one of the other members who live over here have had good luck with their banks and may be able to offer the name of a good reliable national bank here.

Hi,my bank is great,so don't waste anymore time trying to setup another account,just have your large sum of cash sent straight to my account and I'll enjoy it for you!:)

Sedriously though BoA are pants,so too are Fifth Third Bank(worst bank name ever?)IMHO.

I currently use TIB(The Island Bank)here in SW Fl,but they are a fairly localised bank and you may not have them where you are.

Wachovia is a big name bank and they seem to be held in fairly high regard.

Drop me a line if you need any help from this side of the pond(Naples)

Adam

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Thank Adam for the kind offer.

Reminds me of the email that I sent to The Monster Raving Loony Party.

I noted that the did not have a shadow Chancellor. I offered myself for the post.

Even offered to merge my savings of four pounds nineteen and sixpence with their funds.

(Obviously worth more at that time - 1996). They did not reply, perhaps they thought I was too mad?

Wachovia have local branches in Ca. will have a look on my next visit.

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  • 4 weeks later...

How's this for American bank customer service:

Last Saturday I walk into my local branch of Comerica Bank to deposit our state tax refund check. "Sorry" says the teller, the check is made out to you and your wife, you will need to have her sign it on the back before we can deposit it. O.K., says I, and go home.

Mary signs the check, but by then I can't be bothered to go back, so today I go to another branch and they tell me "we can't deposit this check, we don't know that your wife signed it." I tell them I was told all she had to do was sign, but no dice, they won't deposit it! "She has to be here", they say! "Why" says I - they can't answer that one!

I will say I have had it with Comerica. Charges every time you do something - now they want to make it as difficult as possible to put money INTO my account - how stupid can it get?

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I have been in credit (with an agreed overdraft of £1000) with the Yorkshire bank for donkey's years, never used it, and I always struggled to get a monthly statement from them.

I come back off of my jollies to find two statements from them (In one week!!!)because I am overdrawn by £340 .They are not asking for their money back, just jogging my memory I think!!!!

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I had some dealings with BoA last week in LA

Despite what their Web Support said above they Exchanged my Cashpoint card for a Debit card,

Delivered to my branch in La Canada-Flintridge Ca. within a week.

I have had no problems so far, and manage online Banking from the UK.

I am awaiting the opening of the Long Eaton Branch?

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I am awaiting the opening of the Long Eaton Branch?

Good luck Mick! But speaking of Long Eaton branches, I had an account at Lloyds LE branch for many years. They were great and always very helpful. When I moved to the States I asked them to put my money into a savings account and tranfer money to the checking account if I wrote a check. "No problem" they said, and provided the service free for many years! The same service here cost $25 everytime they have to transfer funds!

I need a new bank!

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